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About

We provide FREE SHIPPING...EVEN ON RETURNS because one of the key's to our success is that you are satisfied with every product you purchase as well as the experience you had in doing so and to prove it, we are putting ourselves at risk by setting new industry standards.

FREE SHIPPING... EVEN ON RETURNS raises the bar quite a few notches in ecommerce, mail order, and television marketing because if you are not satisfied for any reason at all with your purchase, you will not be charged anything for returning any purchase or partial purchase for a refund within 30 days, 5 days for fine jewelry. Usurfusave.com will refund your cost for shipping it back to us for a refund within your 30 day money-back guarantee.

Click here for more information on returns.

You will receive a 30 day money-back guarantee on all item's except fine jewelry and sterling silver which has a 5 day money-back guarantee. Not only that, Your price includes free insured UNITED PARCEL SERVICE, U.S. Postal Service or Fed Express ground shipping which takes about 7 to 10 days.

One of the most important key's to our success is that you are able to return any purchase without any out of pocket cost to you period. Even if you purchase 5 items and want to return just one. For information on how to make a return click here.

Think about this ......... If you did go to your local retailer right now and made a purchase and later decided to return it, Would that retailer charge you $ 6.00 or $ 8.00 or any type of non-refundable fee for returning it ? Not if they wanted to keep you as a customer, Right ?

That is exactly what happens when you make purchases through mail order, the world wide web, the television or direct mail and return your purchase for a refund because you are charged a shipping & handling fee which isn't refunded with your purchase price.

That's what you need to watch out for when to shop on the web. Something might look like an excellent deal until you add shipping and handling charges. In fact we recently tested a few products on a well known auction site when a competitor ran the same product. While we asked $ 24.95 delivered (FREE SHIPPING...EVEN ON RETURNS) in case they didn't like the product for whatever reason....our competitor asked $ 21.95 plus $ 6.00 shipping and handling. So be careful of shipping and handling charges.

We are serious about the quality of our products and services, and welcome any comment, complaints, problems, suggestions, or praise you may have, as we rely on your feedback to make constant updates and improvements. Please let us know what type of content you would like to see.

If your kind enough to grace us with your trust and confidence, and hard earned dollars, You shouldn't be charged for that, wouldn't You agree ???

We would rather loose a sell than loose you as a customer period. That does make sense to you, Right ? Of coarse it does.

Be sure to check back daily for hot deals you won't find anywhere else.

Getting reimbursed for your shipping cost for returning merchandise is simple, Just return merchandise in it's original packaging with a copy of your receipt being sure to send the package using the United States Post Office standard ground shipping with proof of shipping cost (ask the postal clerk to include it). Get an authorization request. If you don't provide proof of shipping cost, We will not be able to reimburse your cost for shipping it back.

We will not reimburse your cost if you ship the package back any other method except using U.S.P.O. standard ground shipping.

WARRANTIES

Every product you buy from this site must be free of defects or you may return it immediately for replacement or refund.

#2 LIMITED LIFETIME FASHION JEWELRY GUARANTEE

Fashion jewelry is unconditionally guaranteed for life! You may return any costume jewelry item for immediate replacement or repair even if gem or simulation is missing, and even if damage was caused by your own negligence! This is the most dramatic jewelry guarantee possible, and we back it 100% for life. Simply return the jewelry item postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, return postage and insurance. Replacement will include a new Guarantee Certificate. This guarantee covers all costume jewelry of up to and
including $49.95 retail value. This guarantee does not cover any 1OK, 14K gold, genuine diamond, sterling silver or cubic zirconia.

#3 FINE JEWELRY LIMITED GUARANTEE

1. Our Fine Jewelry is guaranteed to be as described.

2. If not completely satisfied, return merchandise within five days of

delivery for replacement or full refund.

3. Jewelry must be returned in its original condition, with the original sales slip.

Important Note on Fine jewelry:

• Photos were taken under artificial light conditions, so the actual appearance of

diamonds, gems and cubic zirconia's may vary. Some jewelry on this site may be enlarged to show detail.

• Standard ring sizes: Ladies - 5-6-7-8, Men - 9-10-11-12

• Prices on this site are subject to change due to the fluctuation of precious metals in the international marketplace. Prices for gold items are based on $375/troy ounce.

• TDW means total diamond weight. (100 points per carat).

• TCZW means total cubic zirconia weight

• TGW means total gem weight.

• Diamonds of 5 points or more are "I" quality, full 58-facet cut diamonds. Diamonds that are less than 5 points are of matching quality.

• Cubic Zirconia's are of" 1st" quality.

• Gold items in this catalog are either lOK-Plumb or 14K-Plumb.

• Sterling Silver items are 925.

IMPORTANT NOTE: For Guarantees #4 through #6—Before returning quartz analog watches or clocks, please make sure the problem is not simply dead batteries (not covered by the guarantees).

#4 TWO-YEAR LIMITED MECHANICAL AND LCD WATCH

GUARANTEE

We will repair at no charge the mechanism of any watch purchased from us which proves defective within 2 years of purchase date. Simply return the watch postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the watch. Include $5.00 per item, to cover cost of handling, return postage and insurance. This Guarantee does not cover watches subjected to unauthorized repair, modification or abuse. This Guarantee does not cover broken crystals or worn watch bands. To replace either, remit an additional $2.50 for crystal, or leather, or plastic watch band with your Certificate. To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote.
This guarantee does not cover analog quartz watches (See Guarantee #5). This
guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.

#5 ONE-YEAR LIMITED QUARTZ ANALOG WATCH GUARANTEE

Your quartz analog watch movement is guaranteed for 1 year from date purchased against any failures due to defective materials or workmanship, and will be repaired or replaced* provided the watch has not been abused or subjected to unauthorized repair or modification. To have your watch repaired under this guarantee, simply return the watch with $7.50 per item, to cover handling, return postage and insurance, along with the Guarantee Certificate to Customer Satisfaction, P.O. Box 1600, Woodland Hills,
California 91365. To replace bands or crystals that are broken or worn, remit an additional $2.50 each with your Guarantee Certificate. To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote. This guarantee does not cover watches that have their own Manufacturer's Guarantees and service center locations included with each watch.

#6 ONE-YEAR MECHANICAL OR QUARTZ WALL

CLOCK GUARANTEE CERTIFICATE

We will repair, at no charge, the mechanism and actual movement of a wall clock if it proves defective within 1 year of purchase date. Simply return the wall clock, postage prepaid and insured to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365 with the Guarantee Certificate that accompanied the wall clock. Include $ 12.50 per item, to cover cost of handling, return postage and insurance. This guarantee does not cover any glass or wood facings, nor wall clocks subjected to unauthorized repair, modification or abuse.

#7 THREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME

JEWELRY WARRANTY

Your Cubic Zirconia costume jewelry is guaranteed for 3 years from purchase date provided the CZ stone is not missing. Simply return the item, postage prepaid and insured, with the Guarantee Certificate and your check or money order for $5.00 per item, to cover handling and return insured postage to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365.

#8 ONE-YEAR 35MM CAMERA LIMITED WARRANTY

Your 35mm camera is warranted to be free from original defects in workmanship and materials for I year from purchase date. Note: This warranty does not cover any damage that might be caused by abuse or improper use. Your camera will be repaired or replaced*. Simply return the camera, postage prepaid and insured to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Warranty Certificate, a copy of your invoice or sales receipt and your check or money order for $5.00 per item, to cover handling, return postage and insurance.

RETAIL VALUE OF EACH ITEM

Every product on this site is shown with a "SUGGESTED RETAIL VALUE." This dollar amount is intended only to provide a general index of the item's value. Since there may be considerable differences in the prices charged from store-to-store due to competitive and other local factors, it is impossible to establish prices on particular items that would be accurate under all conditions. Our objective in assigning these prices is to provide an approximate guide to item values. Every effort has been made to suggest prices that are both moderate and realistic in relationship to comparable items in a wide cross-section of retail stores across the nation.

SUBSTITUTIONS

We reserve the right to update model designs, or substitute models or colors whenever these changes represent an equal or better value for our customers. Items illustrated on this site are actual photos of the products available at the time of printing. An updated version may be substituted at a later date. Products depicted on packaging may vary slightly from the actual product because of this updating, or because the manufacturer packages several models of a product in one style box. All the sizes of products indicated or shown in this catalog are close approximations. Although our staff of proofreaders works diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors.*Replacement is subject to item availability. If exact replacement is not available, replacement will be a comparable item of at least equal value.

BIRTHSTONES AND COLORS

January-Garnet • February-Light Purple Amethyst • March-Blue/Green Aquamarine •
April-Diamond • May-Emerald • June-Pearl • July-Ruby • August-Light Green Peridot •
September-Blue Sapphire • October-Multi-Color Opal • November-Golden Topaz •
December-Turquoise or Blue Zircon.

KNOW YOUR RIGHTS

When you make a purchase over the internet, by fax or by phone you should be aware of what the law, enforced by the Federal Trade Commission is on prompt delivery, Below is from the FTC website which governs internet sales:

SELLING ON THE INTERNET: PROMPT DELIVERY RULES

The Internet is the fastest growing source of mail order sales. It's estimated that consumers spent $44.5 billion on Internet-based goods and services in 2000 - $11.5 billion alone during the 2000 holiday shopping season. The explosive growth in the goods and services sold online has in the past, taken many online sellers by surprise: demand has outpaced supply, depleting inventories and disappointing customers. The Federal Trade Commission is advising online merchants to review their obligations under the Mail or Telephone Order Merchandise Rule to better serve their customers this holiday season.

The Rule spells out the ground rules for making promises about shipments, notifying consumers about unexpected delays, and refunding consumers' money. Enforced by the FTC, the Mail or Telephone Order Rule applies to orders placed by phone, fax or the Internet. Your compliance can have bottom line benefits for your company - that is, satisfied customers are repeat customers.

Complying With The Rule
By law, you must have a reasonable basis for stating that a product can be shipped within a certain time. If your advertising doesn't clearly and prominently state the shipment period, you must have a reasonable basis for believing that you can ship within 30 days.

If you can't ship within the promised time (or within 30 days if you made no promise), you must notify the customer of the delay, provide a revised shipment date and explain his right to cancel and get a full and prompt refund.

For definite delays of up to 30 days, you may treat the customer's silence as agreeing to the delay. But for longer or indefinite delays - and second and subsequent delays - you must get the customer's written, electronic or verbal consent to the delay. If the customer doesn't give you his okay, you must promptly refund all the money the customer paid you without being asked by the customer.

Finally, you have the right to cancel orders that you can't fill in a timely manner, but you must promptly notify the customer of your decision and make a prompt refund.

Running Late? Overwhelmed with Orders?
The Rule gives you several ways to deal with an unexpected demand.

You can change your shipment promises up to the point the consumer places the order, if you reasonably believe that you can ship by the new date. The updated information overrides previous promises and reduces your need to send delay notices. Be sure to tell your customer the new shipment date before you take the order.

You must provide a delay option notice if you can't ship within the originally promised time. The Rule lets you use a variety of ways to provide the notice, including e-mail, fax or phone. It's a good idea to keep a record of what your notice states, when you provide it, and the customer's response.

The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft and other fraud-related complaints into Consumer Sentinel, a secure, online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

Your Opportunity to Comment
The Small Business and Agriculture Regulatory Enforcement Ombudsman and 10 Regional Fairness Boards collect comments from small business about federal enforcement actions. Each year, the Ombudsman evaluates enforcement activities and rates each agency's responsiveness to small business. To comment on FTC actions, call 1-888-734-3247